Free half-day summit for business leaders · Tuesday 15 September · Darlington
Make AI Work For Your Business — Without Losing Control
In one morning, watch an AI answer your phones, book the job and log it in your CRM — live, in the room. Then, over lunch and into the afternoon, get the plain-English plan for keeping AI safe, compliant and under your control.
- Built for MDs, owners, senior managers and compliance leads of 20–200 staff businesses
- Live demos — no slideware, no jargon, no sales pitch from the stage
- Free — lunch, coffee and parking included
- Attendees receive the Lucid AI and Comms Readiness Check free (normally £495)
Seats already taken by MDs and directors from legal, manufacturing, construction supply, dental and care businesses across the Tees Valley.
Reserve your free seat
Capped at 100 seats. Takes 20 seconds.
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Doors open in
Tuesday 15 September 2026
10:00am – 2:30pm · Doors 9:30am
Darlington Mowden Park
Neasham Road, Darlington DL2 1DL · Free parking
Free to attend
Lunch and coffee included · 100 seats
Sound familiar?
AI is already in your business.
The question is whether you're in control of it.
- Someone on your team has already pasted client data into ChatGPT — and you have no way of knowing who, or what.
- Your phones still ring out at lunchtime and after 5pm. Every missed call is a job you never got to quote for.
- A client, insurer or auditor has asked "what's your AI policy?" — and the honest answer is "we don't have one yet".
- The 2027 PSTN switch-off is coming and nobody has decided what replaces the phone system.
This summit was built for exactly that position: leaders who know AI matters, have no time for hype, and want a straight answer on what to do first.
The agenda
Two sessions. One decision made by 2:30pm.
Both built for real businesses — not tech demos for tech people.
Morning · 10:00 – 12:30 · with Wildix
Live: AI answers the phone — and wins you work
Watch, in real time, an AI voice agent take an inbound call, qualify the caller, book the appointment and log every detail into the CRM. Nothing pre-recorded.
- How it handles interruptions, accents and awkward questions
- Call analytics: the missed calls you didn't know you were losing
- What it costs, what it can't do, and where humans stay in the loop
- What the PSTN switch-off means for your phones — and how to get ahead of it
Afternoon · 13:15 – 14:30 · with Axonyx
AI governance without the jargon
A plain-English framework for keeping AI safe, compliant and under control — designed for businesses without a data science department.
- Shadow AI discovery: find out which AI tools your staff are already using
- A safe approval route for new tools — so "no" isn't your only answer
- Protecting client and company data from leaking into public AI
- The documents clients, insurers and auditors are starting to ask for
Lunch 12:30 – 13:15, included. Time to talk to the Lucid, Wildix and Axonyx teams one-to-one.
What you'll walk away with
Not inspiration. A decision.
A clear position
Exactly where your business stands on AI today — and the one thing to fix first.
Control without the brakes
Practical guardrails that let your team use AI without exposing client data or your reputation.
Your free Readiness Check
The Lucid AI and Comms Readiness Check — a scored 14-point review across governance and communications. Normally £495. Free for summit attendees.
Who's behind it
Hosted by Lucid Technology Solutions
Lucid has supported North East businesses for over 37 years across IT, cyber security, telecoms and cloud. ISO 27001 accredited and award-winning, Lucid's whole approach is translating technology into plain English for the people who run the business — which is exactly what this day is.
- ISO 27001 accredited managed service provider
- Offices in Teesside, Gateshead and Newton Aycliffe
- Cyber Essentials certification body partner for regional SMEs
With Wildix — the AI-powered unified communications platform behind the morning's live voice demo. With Axonyx — AI governance specialists leading the afternoon session on control, compliance and evidence.
Questions leaders usually ask
Yes. No ticket cost, lunch and coffee included, free parking on site. Lucid, Wildix and Axonyx cover the day because the businesses in the room are the ones we want to work with — but there's no pitch from the stage and no obligation.
Managing directors, business owners, operations and finance directors, senior managers and anyone responsible for compliance or IT in a business of roughly 20 to 100 staff. You don't need any technical background — the day is deliberately plain-English.
Please do — the governance session lands better when the person who owns compliance is in the room alongside the MD. Each attendee registers separately so we can print their badge.
Doors 9:30am for coffee. Sessions run 10:00am to 2:30pm with lunch at 12:30. Live demonstrations, short talks and time for your questions — not a day of slides.
Darlington Mowden Park Rugby Club has free on-site parking. The venue is on Neasham Road, DL2 1DL, five minutes from Darlington town centre and ten from the A66.
Just reply to any of our emails and let us know. Seats are capped, so we'd rather release yours to someone else than leave it empty.
Your seat is free.
Your Tuesday is worth it.
Tuesday 15 September · 10:00am – 2:30pm · Darlington Mowden Park · 100 seats
Lucid Technology Solutions · The Gatehouse, 84 Billingham Road, Norton, Stockton-on-Tees TS20 2SA · 01642 792567 · lucidgrp.co.uk
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